Sales pipeline & CRM
Stop losing inquiries between the website, estimate, follow-up, and close. Build one visible pipeline with an owner and next action for every lead.
See pipeline and CRM workReno–Tahoe operations consulting
Stop running the business from inboxes, spreadsheets, and memory.
BuiltWRKS maps the handoff that keeps failing—lead follow-up, purchasing, inventory, fulfillment, reporting, or repeat admin—then builds the workflow, ownership, documentation, and training to fix it.
Based in RenoHarry leads every projectDiagnosis through team handoff
Operator proof
BuiltWRKS has surfaced roughly 90 missing order-confirmation references, moved more than 40 purchase orders through a controlled path in two months, rebuilt 100+ Shopify pages through one review system, and coordinated two rental marketplaces through one availability view.
What we will not claim
Client names and commercial details stay private. We do not publish revenue gains we cannot document, and we do not recommend software when ownership, training, or a simpler process is the better fix.
What we fix
The gaps that show up when a business grows.
You do not need to know which software to buy. Start with the missed lead, delayed order, overloaded employee, or manual task that keeps coming back.
AI & workflow automation
Remove repetitive admin, connect the tools you already use, and apply AI to specific work with clear human review and ownership.
See AI and automation workSupply chain & operations
Bring purchasing, inventory, vendors, fulfillment, and team handoffs into one operating method that exposes problems early.
See supply-chain workNeed broader operating help? Start with an operations diagnostic.
Clear deliverables
Know what you are buying and what arrives at the end.
Every engagement has a written scope, an owner, and a definition of done. No mystery bucket of consulting hours.
01
Operations Diagnostic
For the owner who knows something is broken but needs a clear starting point.
- Current workflow map
- Bottlenecks and dropped handoffs
- Prioritized 90-day action plan
- Software and ownership recommendations
- Working session to choose the first build
02
Systems Build
A defined implementation with a working result, documentation, and handoff.
- Configured CRM or operating system
- Automated follow-up and handoffs
- Dashboards, forms, or internal tools
- SOPs, testing, and team training
- Launch support and correction period
03
Fractional Operations Support
Ongoing ownership when the improvement backlog needs a leader, not another document.
- Weekly operating meeting
- KPI and issue tracking
- Project and vendor coordination
- Process documentation
- Monthly improvement priorities
Our mission
Help growing local businesses build the operating systems they need to grow without losing control.
Make the work work.
Built for the local economy
Local enough to understand the work. Broad enough to connect the whole system.
Reno–Tahoe businesses are adding people, customers, locations, products, and technology. The operating process often grows by patchwork.
BuiltWRKS works with service companies, product businesses, distributors, online stores, rental operators, and growing teams whose important work still lives in inboxes, spreadsheets, and one employee's head.
Meet Harry and BuiltWRKSProof from the work
Systems that expose the problem and keep the fix running.
Client names and commercial details stay private. The operating results do not need a costume.
- ~90missing order confirmations surfaced in the first purchasing review
- 100+product pages rebuilt through one controlled catalog workflow
- 2rental marketplaces coordinated through one availability view
- 3billing cadences handled in one private operations app
Practical guides
Fix the recurring problem before buying another tool.
Use these field guides to find the failed handoff, define the operating rule, and choose what should happen next.
Straight answers
What to know before we talk.
What does BuiltWRKS do?
BuiltWRKS finds where work is getting stuck, designs a better operating process, and helps put that process into use. Projects can cover sales pipelines, CRM, purchasing, inventory, fulfillment, reporting, automation, and practical AI workflows.
What do I receive from an operations diagnostic?
You receive a current-state workflow map, a list of bottlenecks and dropped handoffs, a prioritized 90-day action plan, recommended ownership and software changes, and a working session to choose what happens first.
Can BuiltWRKS implement the plan?
Yes. BuiltWRKS can configure the systems, build the workflows, write the SOPs, train the team, and support the launch. You can also take the diagnostic and implement it internally.
Do you work only in Reno?
Reno–Tahoe is the local focus, including Sparks, Carson City, and Truckee. BuiltWRKS can also support remote projects when the operating problem and team are a good fit.
Does every project use AI?
No. AI belongs in a workflow only when it improves the work. Rules, validation, syncing, and monitoring are often better handled with standard software or deterministic automation.
30-minute operations call
Where is work getting stuck?
Tell us what is slowing the team down. We will review it before the call and talk through the most useful next step.